Privacy Policy

Introduction

Harmony Glow is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Make enquiries about our products
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Postal address
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send you information about our products and services
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraudulent activity
• Analyze website usage and trends

Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent for specific purposes
• Contract: To fulfill our contractual obligations to you
• Legitimate Interests: For our legitimate business interests, provided these do not override your rights
• Legal Obligation: To comply with legal requirements

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: With third-party service providers who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information about our use of cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights Under UK GDPR

Under UK data protection law, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your data
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Harmony Glow
16 High Street, Cambridge CB2 3JU, United Kingdom
Phone: +44 1223 963 580
Email: [email protected]